FAQS

The Tred Avon Players is using a new ticketing system!  In addition to our new web site,  we are excited to announce that we have upgraded from AudienceView Select (Vendini) to AudienceView Professional (Ovation Tix). This is a more user friendly platform and is designed to operate on any web browser, whether it be Mozilla Firefox, Google Chrome, Internet Explorer, or Apple Safari.

 

The credit card purchases will  now handled by Theater Mania and will show up on your credit card statement as TMANIA TICKETS.

 

All Season Flex Passes have been extended and they will NOT expire until November 2022. We know that you will run out of Season Passes mid 2022, so we will be adding a Season Ticket Flex Pass Supplement that you can purchase to add two more shows to your account. We will also be offering the standard four show plan for new subscribers to use in the 2022 season.

 

You can create a user account and track your Season Ticket Flex Passes, view your Donation history, and see which shows you have attended. This is highly recommended for our Season Subscribers and Donors.

 

To set up your account, patrons can go to this link 

 

https://web.ovationtix.com/trs/account/35824

 

When the page comes up,

1. Choose Enter your email address.  If you have purchased tickets in the past, choose, I am a returning customer, if this is your first time choose I am a new customer, and then click I don't know my password.
2. You will receive an email from Tred Avon Players with a link that expires after 24 hours. Follow the link to create your password.
3. You will then be taken to the login page where you will enter your email.  Click I am a returning customer followed by and my password is, then enter your password and click the Continue button.
4. You will be taken to your profile page where you can update any information in your account that may have changed. You can then view your order and donation history.  You can also check the status of your Season Ticket Flex Passes and how many you have used and how many are available. You can redeem season passes, make a donation, or just purchase tickets to any upcoming production.

 

Once you create your Subscriber log in, you can access this when you go to buy tickets, just by clicking Log in for Member Benefits on the ticket purchase page. Once you reach the new web site , you will be able to access your account by scrolling to the bottom of the first page and clicking Subscriber Log In.

 

Season Ticket Flex Pass Holders and Donors can always call us at 410-226-0061 or email us at info@tredavonplayers.org. We are happy to answer your questions and to redeem your passes or accept your donations as always. 

 

The Tred Avon Players